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Alpha Analytical Releases Customer Center Tool

At Alpha Analytical our focus is servicing our customers.  To that end, we continue to look for ways to improve your experience accessing the services we provide.

Phase I of our newly launched Customer Center will provide:

  • Real-time job status for each analytical category
  • A view of completed results before all results are final
  • Seamless transition between project data tools and ADEx and Data Merger
  • Direct communication with your project manager
  • Personalized user experience
  • Touch n’ go mobile technical support resources
  • Easy registration for our extensive webinar series

 

Alpha Analytical’s brand new homepage will enable you to access your ADEx and Data Merger account through a new, easy to use portal.  Simply use your existing credentials to log into your account to access Customer Center.

Customer Center is an online resource in which additional components, tools and enhancements will be added and released on an on-going basis.

Alpha Analytical’s Customer Center will provide you with everything you need to get your job done with efficiency and confidence.

For more information on how you can access Customer Center, please contact one of Alpha Analytical’s Technical Sales Representatives at [email protected] or 800-624-9220.

 

About Alpha Analytical

For over 27 years, Alpha Analytical, Inc. has provided full-service environmental laboratory solutions for the most demanding industrial and commercial applications in the U.S. and abroad.  Alpha Analytical ranks 9th among environmental laboratories in the country and is the largest environmental laboratory in the Northeast. Our core services include air, water and soil analysis, with particular expertise in the highly-specialized fields of sediment and tissue analysis and petroleum forensics.  Please contact your Alpha technical sales representative to learn more about our capabilities, experience and certifications.

What Our Clients Are Saying

“Alpha Analytical has become our preferred laboratory for New Jersey due to their reliability in providing quality data and also superior customer service. Alpha has subject matter experts that have provided valuable training to our teams for a variety of different subjects including emerging contaminants, data usability, VI, etc. We greatly value our relationships with our Account Manager, David Boring and Senior Project Manager, Ben Rao. Our partnership with Alpha has gone beyond what we normally expect from a laboratory because of the trust that we have in our extended project team. ”